Extremely Disappointed with MG RX8 2020 and MG Service Never Again
Extremely Disappointed with MG RX8 2020 and MG Service – Never Again I purchased the MG RX8 (2020 model) from an MG showroom in the UAE, and my experience has been nothing short of a nightmare from day one. Initial Experience (2020-2021): Just 30 minutes after taking delivery of the brand-new car, smoke started coming from the bonnet. The issue was diagnosed as a coolant problem. How can a brand-new car overheat within half an hour of delivery? After a few days, they returned the vehicle, only for the exact same issue to happen again – overheating and smoking. It took them over a month to return the vehicle after replacing several parts. Later, while charging my phone using the inbuilt wireless charger, the entire electrical system shut down and the car stalled in the middle of a busy Dubai road. They blamed the issue on my phone case (which was MagSafe), which makes no sense. Instead of fixing the charger, they simply disconnected it without my consent and said the issue might repeat if left as is. Unacceptable. Ongoing Problems (2023-2025): Despite repeated complaints, MG failed to resolve several serious issues: • Transmission noise between 40-60 km/h – a loud, worrying sound that got worse after each service. • Persistent steering and body vibrations while driving and especially while turning full left. • Turbo failure before 80,000 km, followed by engine oil sludge issues. • Poor service quality during the 80k km service – the car was returned dirty and misaligned. • Every time we raised a concern, they either said it was “normal” or claimed to have fixed it, when clearly, they had not. MG Service in Dubai – The Worst I’ve Experienced: The service centers are unresponsive, unprofessional, and clearly not equipped to handle or resolve technical issues seriously. Their “solutions” were either temporary or careless, often making the situation worse. In 2025, I finally sold the vehicle. My experience with the MG RX8 was extremely frustrating and disappointing. I will never purchase an MG again and strongly advise others to be cautious before considering one Do not recommend MG RX8 or MG service centers in Dubai.
More User Reviews of MG RX8
Write a Review- All
- Features (2)
- Specs (2)
- Tire (1)
- Exterior (1)
- Seats (1)
- Mileage (5)
- Latest
- Helpful
- Critical
- Positive
Automotive News and Reviews
- News